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Greasemonkey Manual:Getting Help
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== What to Do First == Before you ask for help, you should make a reasonable effort to help narrow down exactly what the issue you are having is - ''Help us to help you''. Without doing the basic groundwork to get that information, even someone who truly wants to help can only at best guess at what the problem might be. By providing detailed information early on, it shows that you are willing to put the effort in yourself. This makes it easier to see what is wrong and makes you look like a good person. In other words, it makes it more likely that someone will be willing to ''volunteer'' their time to help you. === Do Some Troubleshooting === The first step is to start by [[Troubleshooting (Users)|troubleshooting]] yourself. This important step may immediately resolve the issue. === Collect the Information Together === After doing troubleshooting, you must be ready to explain what you've already done and what the results were. No one else is sitting at your computer, so no one else can explain what's wrong. No detail is too minor. Communicating what is happening on your computer, what you think it should actually be doing and what you've already done to try and figure out ''why'' it isn't behaving in the way you expect is the most important step. In fact, it deserves a section of its own.
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